Terms & Conditions

Terms & Conditions

Last updated: 3 August 2026

Welcome to Crowned Hair, a trading name of The Regular Line (sole proprietorship). By accessing or placing an order on this website, you agree to the following terms and conditions.

1. General

These Terms & Conditions govern your use of crownedhair.store (the "Site") and any purchases made through it. The Site is operated by The Regular Line, registered in the Republic of South Africa.

2. Products & Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. Prices are confirmed at the point of checkout.

3. Orders & Payment

By placing an order, you confirm that the information provided is accurate and that you are authorised to use the selected payment method. We reserve the right to cancel or refuse any order for any reason, including suspected fraud.

4. Shipping & Delivery

Delivery times are estimates and not guaranteed. The Regular Line is not liable for delays caused by courier services, customs, or circumstances beyond our control. Risk of loss and title for items passes to you upon delivery to the carrier.

5. Returns & Refunds

Please refer to our Returns & Refund Policy for full details. Items must meet the return conditions outlined in that policy to qualify for a refund or exchange.

6. Intellectual Property

All content on this Site — including text, images, logos, and designs — is the property of The Regular Line and is protected by South African intellectual property law. You may not reproduce, distribute, or use any content without our written permission.

7. Limitation of Liability

To the fullest extent permitted by South African law, The Regular Line shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Site or any products purchased from it. Our total liability shall not exceed the purchase price of the item(s) in question.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA) of South Africa.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

10. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site after changes constitutes acceptance of the revised terms.

For questions, contact us at customersupport@vellani.store.